When you use the services of Photosynthesis Realm Mall, we may request you to provide personal information, which will be used in accordance with this Privacy Policy. Provision of the requested personal information is at your discretion. However, in many cases, if you choose not to provide such information, we will be unable to deliver our products or services to you, nor respond to any questions you may have.

 

Below are examples of the types of personal information that Photosynthesis Realm (Guangzhou) Cross-border E-commerce Co., Ltd. Mall may collect and how we may use such information.

 

 

When you create an account, make a purchase, or contact us, we may collect various types of information, including your name, mailing address, phone number, email address, and communication preferences.

 

When you purchase goods through Photosynthesis Realm (Guangzhou) Cross-border E-commerce Co., Ltd. Mall, we may collect information you provide about relevant individuals (e.g., recipients), including their names, mailing addresses, email addresses and phone numbers. We will use such information to fulfill your requests, provide relevant products or services, or for anti-fraud purposes.

 

In certain jurisdictions, we may request government-issued identification documents from you to comply with legal requirements, and such requests will only be made in limited circumstances (e.g., customs declaration).

 

 

We will promptly notify you of the release of new products and previews of promotional activities. If you do not wish to be included in our mailing list, you may unsubscribe at any time by updating your preference settings.

 

We may use your personal information (e.g., email address or mobile phone number) to verify and confirm your identity.

 

We may use your personal information to send important notifications, such as order details related to your purchases. Since such information is critical for communication between you and the Mall, you cannot opt out of receiving such notifications.

 

We may also use personal information for internal purposes such as auditing, data analysis and research, to improve the products, services and customer communication of Photosynthesis Realm (Guangzhou) Cross-border E-commerce Co., Ltd. Mall.

 

 

We also collect data that cannot be directly linked to any specific individual on its own. We may collect, use, transfer and disclose non-personal information for any purpose. Below are examples of the non-personal information we may collect and how we may use such information.

 

We collect information such as occupation, language, postal code, area code, unique device identifier, referral URL, location and the time zone where you use our products. This enables us to better understand customer behavior and improve our products, services and advertising campaigns.

 

We collect information related to your activities on our official website. Such information is aggregated to help us provide more useful content to customers and identify which parts of our website, products and services are of the greatest interest to them. For the purposes of this Privacy Policy, aggregated data is deemed non-personal information.

 

We may collect and store detailed information about how you use our services, including search queries. Such information may be used to improve the relevance of results provided by our services. Such information will generally not include your IP address, except in limited circumstances where it is necessary to ensure the quality of services provided via the internet.